The Army’s voluntary, confidential Employee Assistance Program is designed to assist employees, including managers, work through life challenges while they continue to fulfill their work responsibilities. These services are geared toward promoting productivity, reducing absenteeism, enhancing job performance and well-being and supporting worksite safety to ensure that the Army’s mission is accomplished efficiently.

Who is eligible?

EAP services are available on a space/resource available basis to the following individuals:

  • DA Civilian employees (both appropriated and non-appropriated fund).
  • Family members of DA Civilian employees.
  • Family members of active-duty military personnel.
  • Retired military and retired DA Civilian personnel.
  • Family members of retired military and retired DA Civilian personnel.
  • Army National Guard and reserve personnel when not on active duty.

What services are available?

  • Screening/assessment, short-term counseling and referral for problems that may affect job performance and/or well-being (see DODI 1010.09 for further guidance).
  • Support for DA Civilians in resolving personal issues and enhancing their ability to perform their duties.
  • Guidance, consultation, mediation and prevention education for employees and supervisors, all of which promote productivity and well-being.
  • Consultation and mediation services are provided to guide employees and supervisors in resolving issues that may affect the Civilian workforce's productivity.
  • EAP often works with managers and supervisors to plan for situations such as organizational changes, legal considerations, emergency planning and response to unique traumatic events.

Why use EAP?

  • Increases employee morale by focusing on helping workers to become productive again.
  • Educates, evaluates and helps plan solutions for a wide variety of personal issues for employees and their Family members.
  • Assists supervisors in better managing the workplace and troubled employees, providing a proactive approach to extending a caring hand while building a more productive workforce.
  • Provides employees with a valuable resource to help them cope with issues both on and off the job, including alcohol and drug misuse, overall mental well-being, marital/relationship issues, stress, dependent care and much more.

When are services available?

Hours may vary based on installation. Generally, services are available Monday–Friday, during normal business hours. Special accommodations can be made upon request.

If crisis support is needed after hours, individuals should call the Military Crisis Line. In the U.S., dial 988 and press 1 or text 838255.

How do I schedule an appointment?

You can access contact information for Army EAP coordinators by contacting the Alcohol and Drug Control officer/ASAP manager at your local ASAP location. For locations, click the button below.

Additional resources:

Community Resource Guide